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Black Arrow work’s with some of the most prestigious artists in the United States. All of our artists guarantee there work, if there are any defects due to craftsmanship or materials please inform us and we will take care of you situation. For all other inquiries please see our policies below.

RETURN POLICY

We will accept returns If you return the product within 5 business days from the date you received it. There will be a 20% restocking fee based on the product price for all returns.

• All products must be returned in the same condition as they were sent to you.
• We are not responsible for any shipping costs for return and will not reimburse previous shipping costs.
• No returns will be accepted on sale items, they are final sales

EXCHANGE POLICY

We will accept exhanges If you return the product within 5 business days from the date you received it. There will be a 10% restocking fee based on the product price for all returns.*note - if you are unsure about a size please contact first before you order to avoid this charge.

• All products must be returned in the same condition as they were sent to you.
• We are not responsible for any shipping costs for return and will not reimburse previous shipping costs.
• No returns will be accepted on sale items, they are final sales

INSTRUCTIONS

If your exchange or return meets the requirements above than please write a letter explaining your reasons for exchange or return and mail the letter and product to the below address.

 

Black Arrow Indian Art
Attention: Returns or Exchanges
124 W. Gurley Street
Prescott, AZ 86301